McMahon Clarke / Personal Assistant
We urgently needed 36 appeal books Velo bound with a one-day turnaround. I started off with a website query, as it was the weekend and I wasn’t sure if I’d get through on the phone (which I now realise I would have!) By 9.00am on the Monday morning, I had an email response providing the information I needed. I was then able to organise and book the job all via emails with one Law In Order staff member – no phone calls necessary. The unbound books were collected from our office around midday on the Tuesday, and I was told we would have the bound books back by midday on the Wednesday (the collection and drop-off service is a huge bonus for a busy law firm!) It turned out we got the bound books back by 10.45am, so one hour and 15 minutes early! We were able to file them all with the court well before the deadline. Our firm has used Law In Order many times in the past, but this is my first dealing with them. I would recommend them to anyone needing fast, quality service.