Leading Edge Virtual Arbitration

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Law In Order’s eHearings team recently conducted a leading edge virtual arbitration. The state-of-the-art virtual arbitration comprised of Remote Real-Time Transcription and Remote Evidence Presentation (by EPE & Expert Witnesses) services accessible via the Law In Order hosted virtual arbitration solution. Hearing participants attended from London, Singapore, Bangkok, The Hague, Sydney, Perth, Melbourne, Vancouver, Washington and Geneva.

The virtual proceeding can simulate all the necessary components common in an arbitration or court room infrastructure. The three concurrent vision links produce a purely electronic proceeding, removing the inconvenience of geographical barriers. For this reason, it is best suited for short hearings when expert witnesses must reschedule due to unavailability during hearings or cannot travel.

“This is a cost-effective solution, saving the expense of flights and accommodation to meet for international hearings. Judges, arbitrators, tribunals, legal teams and witnesses can all connect to the session and participate in a formal proceeding,” Elizabeth Miller, Global Head of eHearing Services said.

The new innovation is hosted by Law In Order’s managed Video Conference Bridge, which means participants do not have to use a traditional video conference facility to connect and can use mobile, laptop and tablet devices instead.

The Video Conference Bridge maximises the interoperability between all devices, facilitating optimal connections for the systems. No matter what device is on the system, Law In Order has complete control over the Bridge’s administration and management. If there are any issues or troubleshooting is required, Law In Order can diagnose and restore the connection immediately.

The Virtual Proceeding Service utilises an enhanced Video Conference set up with Remote Real-time transcription and Evidence Presentation Video Links. This can function purely as a virtual, electronic forum or configured as an auxiliary to a standard eHearing room, combining the benefits attained from both virtual and physical proceedings.

“We have real experience in this field, working on high profile matters and lessening the complexity of logistics on global matters impacted by events such as viral outbreaks and civil unrest. A matter can resume online, without compromising the quality of justice in the proceeding,” Elizabeth Miller said.

The Law In Order eHearings team comprises of lawyers, paralegals, senior IT professionals, legal consultants and project managers who are familiar with hearing rooms and have in-depth knowledge of relevant technologies.

“Using the appropriate technology, we design and deploy customised solutions to meet the requirements of each hearing,” Elizabeth Miller said.

“Our success is attributed to our rigorous protocols, security, uncompromised quality and our commitment to customer service. Due to our customised solutions and innovative approach, we have a loyal client base consisting of some of the largest law firms, companies and government agencies,” Julian McGrath, Managing Director of Law In Order said.

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