Law In Order undertakes to collect your data by means that are:
fair;
legal; and
transparent.
If you visit Law In Order's web-site,
your web-browser automatically discloses, and Law In Order's web-server
automatically logs, the following information: the date and time, the IP address
from which you issued the request, the type of browser and operating system you
are using, the URL of any page that referred you to the page, the URL you
requested, and whether your request was successful. This is standard website
functionality. This data may or may not be sufficient to identify you.
Any additional data that you provide,
e.g. in a web-form, may also be logged. This data may or may not be
sufficient to identify you.
Any additional data that your web-browser
automatically provides may also be logged. This will be the case, for
example, if your browser has previously been requested to store data on your
computer in 'cookies' and submits them each time you request a
web-page within a particular domain (such as lawinorder.com.au). This data may
or may not be sufficient to identify you.
If you disclose personal data to Law In
Order in conjunction with an identifier such as your name or your credit-card
details, Law In Order will collect your data. Moreover, any data that
becomes available to Law In Order through any of the means described in the
preceding paragraphs may be able to be associated with that identifier, and
hence become your data.
Subject to the qualifications immediately below,
Law In Order undertakes to collect your data from you and not
from other parties. This undertaking is qualified as follows:
where Law In Order reasonably considers that
the protection of its financial interests requires that it gather your data
from other sources, or from additional sources. This applies in particular
where Law In Order seeks information about your creditworthiness;
where Law In Order reasonably considers that
its capability to deliver quality services to you will be materially
enhanced by gathering your data from other sources. This applies in
particular to customer profile data.
Where Law In Order collects your data
from sources other than you, it undertakes:
to do so only by legal means;
to do so only with your Consent; and
to declare to you what sources it uses, and
under what circumstances.
Data Security
Law In Order undertakes to store
your data in a manner that ensures security against unauthorised access,
alteration or deletion, at a level commensurate with its sensitivity.
Law In Order undertakes to store your data only
in jurisdictions where data protections are at least equivalent
to those required under the OECD Guidelines.
Law In Order undertakes to transmit
your data in a manner that ensures security against unauthorised access,
alteration or deletion, at a level commensurate with its sensitivity.
Law In Order undertakes to implement appropriate
measures to ensure security of your data against inappropriate behaviour
by Law In Order's staff-members and contractors. These include:
access control, to limit access to your data
to those staff and contractors who have legitimate reasons to access it;
particularly in the case of sensitive data,
audit trails of accesses, including the identities of staff and contractors
accessing the data;
reminders to staff and contractors from time
to time about the importance of data privacy, and the consequences of
inappropriate behaviour;
declaration of appropriately strong
sanctions that are to be applied in the event of inappropriate behaviour;
and,
clear communication of policies and
sanctions.
Data Use
Use refers to the application of your data by any
part of Law In Order, or any staff-member or contractor of Law In Order in the
course of their work.
Law In Order undertakes to use your data only
for:
the purposes for which it was
collected;
such other purposes as are
subsequently agreed between Law In Order and You;
such additional purposes as may be
required by law. In these circumstances, Law In Order will take any
reasonable steps available to it to communicate to You that the use has
occurred, unless it is precluded from doing so by law; and
such additional purposes as are
authorised by law (in particular to protect Law In Order's
interests, e.g. if it believes on reasonable grounds that You have failed to
fulfill your undertakings to Law In Order or have committed a breach of the
criminal law).
Law In Order undertakes to use your data only if
it has demonstrable relevance to the particular use to which it
is being put.
Law In Order undertakes to use your data in such
a manner as to take into account the possibility that it is not of
sufficient quality for the purpose, e.g. because it is inaccurate,
out-of-date, incomplete, or out-of-context.
Data Disclosure
Disclosure refers to making your data available
to any party other than Law In Order and You. The term disclosure may include
many different conditions of data transfer, including selling, renting, trading,
sharing and giving.
Law In Order undertakes to disclose your data
only under the following circumstances:
in the course of business being
conducted between You and Law In Order, where disclosure is
necessary to a contractor, such as a transport company. Where your data is
disclosed in this way, Law In Order undertakes to exercise control over Law
In Order's contractors to ensure that their actions are compliant with these
Terms;
in other circumstances that are
directly implied by the purpose agreed between You and Law In Order
at the time of data collection or subsequently. Where your data is disclosed
in this way, Law In Order undertakes to exercise control over Law In Order's
contractors to ensure that their actions are compliant with these Terms;
with your consent, or at
your request;
where required by law, such
as a provision of a statute, or a court order such as a search warrant or
sub poena. In these circumstances, Law In Order will take any reasonable
steps available to it to communicate to You that the disclosure has
occurred, unless it is precluded from doing so by law;
where permitted by law
(e.g. the reporting of suspected breach of the criminal law to a law
enforcement agency; and in an emergency, where Law In Order believes on
reasonable grounds that the disclosure of your data will materially assist
in the protection of the life of health of some person), provided that Law
In Order will apply due diligence to ensure that the exercise of the
permission is justifiable.
In all cases, Law In Order undertakes to disclose
only such of your data as is necessary in the particular circumstances.
Data Retention and Destruction
Subject to the qualifications immediately below,
Law In Order undertakes:
to retain your data only as
long as is consistent with its purpose; and
to destroy your data when
its purpose has expired, and to do so in such a manner that your data is not
subsequently capable of being recovered.
This undertaking is qualified as follows:
your data may be retained in Law In Order's
logs, backups and audit trails within short-term retention
cycles that are devised to protect the company's operations. In such cases,
your data will be destroyed in accordance with those cycles;
your data may be retained beyond the expiry
of its purpose if that is required by law, such as a
provision of a statute, or a court order such as a search warrant or sub
poena, or a warning by a law enforcement agency that delivery of a court
order is imminent. In these circumstances, Law In Order:
will take any reasonable steps available
to it to communicate to You that your data is being retained, unless it
is precluded from doing so by law; and
will only retain your data while that
provision is current, and will then destroy your data;
your data may be retained beyond the expiry
of its purpose if it is authorised by law (in particular to
protect Law In Order's interests, e.g. if it believes on reasonable grounds
that You have failed to fulfil your undertakings to Law In Order or have
committed a breach of the criminal law). In these circumstances, Law In
Order will only retain your data while that situation is current, and will
then destroy your data.
Access by You to Your Personal Data
Law In Order undertakes to provide you with
access to your data, subject to only such conditions and
processes as are reasonable in the circumstances. In particular, Law In Order
undertakes to enable access:
conveniently;
without unreasonable delay; and
without cost.
Law In Order undertakes to establish and operate
identity authentication protections for access to your data
that are appropriate to its sensitivity, but practical. This may involve some
inconvenience; for example, relatively straightforward procedures may be
involved in order to provide you with access through a channel that you have
previously registered with Law In Order (such as a particular email-address),
but may impose more onerous procedures if you wish to use some other channel.
In the event that you dispute some aspect of your
data, Law In Order undertakes to take reasonable steps in relation to the
amendment, supplementation or deletion of your data.
You undertake:
not to seek access for frivolous purposes,
or unreasonably frequently;
to accept that deletion of some data may not
be consistent with the provision of particular services by Law In Order to
you.
Information about Data Handling Practices
Law In Order undertakes to make information
available to you about the manner in which Law In Order handles your data:
in general terms, in a readily accessible
manner; and
in more specific terms, on request.
Where your data is disclosed to a contractor, Law
In Order undertakes to make information available to you on request about the
manner in which Law In Order's contractors handle your data.
Law In Order undertakes to ensure that the
information provided is meaningful, and addresses your concerns.
You undertake:
not to seek such information for frivolous
purposes, or unreasonably frequently; and
to accept that the disclosure of excessive
detail may harm the security of your data and Law In Order's business
processes, and may harm Law In Order's commercial interests.
Handling of Enquiries, General Concerns and Complaints
If you have enquiries, general concerns, or
complaints about these Terms, or about Law In Order's behaviour in relation to
these Terms, you undertake:
to communicate them in the first
instance:
to Law In Order only;
in sufficient detail;
through a channel made available by Law
In Order for that purpose;
Law In Order undertakes:
to provide one or more channels for
communications to Law In Order, which are convenient to users;
to promptly provide acknowledgement
of the receipt of communications, including the provision of a copy of the
communication, the date and time it was registered, and Law In Order's
reference-code for the communication;
to promptly provide a response
to the communication, in an appropriate and meaningful manner.
You further undertake to not pursue Law In Order
through any Regulator or the media:
until and unless Law In Order has had a
reasonable opportunity to respond to the initial communication; and
while Law In Order and you remain are
conducting a meaningful dialogue about the matter.
